Walmart is counting on AI e-commerce upside on Black Friday

By Yahoo! Finance | Nov 16, 2024 at 07:59 PM EST

Walmart is using artificial intelligence to enhance the holiday shopping experience by tailoring content to customer preferences. The retailer's AI efforts, including a GenAI-powered shopping assistant, aim to improve customer service and streamline operations, with CEO McMillon emphasizing the importance of responsible AI use.

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