Outdated Technology Is Ruining Your Customer Experience - Here's How AI Can Help

By Forbes | Nov 3, 2024 at 07:04 AM EST

Customer service is essential in every interaction with a company, not just when things go wrong. Customer support plays a critical role in maintaining relationships and increasing revenue. Utilizing AI in contact centers can enhance personalized experiences, efficiency, and revenue generation, ultimately improving customer satisfaction and creating new business opportunities.

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