Greg Fancher Leads PetSmart's Digital Transformation For Pet Parents

By Forbes | Oct 31, 2024 at 05:53 PM EST

PetSmart, a prominent pet retail company with over 1,650 stores, focuses on digital transformation led by Greg Fancher. He aims to enhance customer experiences through omnichannel integration, personalized loyalty programs, and AI-driven analytics, ensuring PetSmart meets evolving pet owner needs.

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