FCA plans to allow lenders longer to respond to complaints over car loan mis-selling

By The Guardian | Nov 21, 2024 at 04:19 AM EST

The FCA plans to intervene in the car loan mis-selling scandal, allowing lenders up to a year to respond to customer complaints post a court ruling. The regulator proposes extending the deadline to provide an orderly compensation process and ensure competitive deals in the motor finance market.

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