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Eon Next pays out £14.5m for 'unacceptable' pre-payment meter billing failures

By Yahoo! Finance   |   Nov 20, 2024 at 04:15 AM EST
Eon Next pays out £14.5m for 'unacceptable' pre-payment meter billing failures

Eon Next will pay £14.5 million for failing to provide final bills and refunds to pre-payment meter customers. Ofgem reported the error in Eon Next's billing system, impacting almost 250,000 customers. Each affected customer will receive an average of £144.

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