A man who's been to nearly 20,000 Starbucks locations describes how the chain could get its 'third-place' status back

By Business Insider | Nov 16, 2024 at 05:09 AM EST

A man named Winter plans to visit his 20,000th Starbucks store in Plano, Texas, reflecting on the chain's evolution. As Starbucks faces challenges, Winter suggests improving customer experience by focusing on better-trained baristas and accommodating reusable cups.

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