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4 Big Airlines Face U.S. Inquiry Over Frequent Flier Programs

By The New York Times   |   Sep 5, 2024 at 04:04 PM EST
4 Big Airlines Face U.S. Inquiry Over Frequent Flier Programs

The Transportation Department is investigating rewards programs of major US airlines to ensure fairness to consumers and competitors. The inquiry focuses on transparency, hidden pricing, fees, and competition impact. Secretary Buttigieg aims to validate and ensure the value promised to customers. Airlines must provide detailed records as part of the investigation.

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