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Sonos Apologises For App Update And Commits To Do Much Better

By Forbes   |   Oct 1, 2024 at 08:47 AM EST
Sonos Apologises For App Update And Commits To Do Much Better

Sonos faced backlash after a flawed app update. To regain trust, Sonos introduced new commitments, including better quality benchmarks, extended warranties, enhanced testing, and a Quality Ombudsperson. The company will gradually release changes, involve customers in testing, and improve app experience through regular upgrades.

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