Amazon Web Services Restores Operations After Major Global Outage
Amazon Web Services (AWS) reported that it has fully mitigated a large-scale service disruption that began early Monday and temporarily affected access to dozens of major websites and applications worldwide.
The outage, which originated in AWS’s US-East-1 region in Northern Virginia, was first detected at 3:11 a.m. ET and disrupted cloud-based operations for platforms including Disney+, Snapchat, Reddit, Canva, Ring, and Venmo, among others, according to outage-tracking service Downdetector.AWS said the incident stemmed from an internal network issue affecting EC2 and related services that rely on DynamoDB, its core database system. The company cited a DNS (Domain Name System) error that prevented some applications from correctly connecting to AWS servers.
“We have identified that the issue originated from within the EC2 internal network,” AWS stated in a status update at 11:00 a.m. ET. “We continue to investigate and identify mitigations.”
By 6:35 a.m. ET, Amazon said the problem had been “fully mitigated,” and that “most service operations are succeeding normally now.” The outage caused widespread service interruptions across consumer, government, and enterprise platforms. According to Downdetector, more than 6.5 million user reports of disruptions were logged globally during the event.
Affected organizations included The New York Times, McDonald’s, United Airlines, Lloyds Banking Group, and Gov.uk. A spokesperson for the U.K. government confirmed contact with Amazon under its incident-response protocol to assist in restoring access to essential digital services.The outage also disrupted Amazon’s internal logistics network, temporarily affecting warehouse operations, Amazon Flex driver applications, and Seller Central, the portal used by third-party merchants.
“There’s no sign that this AWS outage was caused by a cyberattack,” said Rob Jardin, Chief Digital Officer at cybersecurity firm NymVPN. “It appears to have been a technical fault within one of Amazon’s data centers. Because so many systems rely on AWS, the impact propagated rapidly.”
By mid-afternoon, AWS reported “connectivity and API recovery” across affected systems and resumed normal operations for customers deploying Elastic Compute Cloud (EC2) instances. AWS, which also holds roughly one-third of the global cloud-infrastructure market, powers millions of websites and digital services across industries. The event follows several smaller outages in recent years… including a 2023 disruption that affected global streaming platforms and a more severe incident in 2021 that briefly halted Amazon’s own delivery operations.
Industry analysts said the outage underscores the dependency of global internet infrastructure on a handful of hyperscale cloud providers.
About Amazon Web Services
Amazon Web Services (AWS), a subsidiary of Amazon.com, Inc. (NASDAQ: AMZN), is a leading provider of on-demand cloud computing platforms and APIs to individuals, companies, and governments. AWS offers a broad set of global compute, storage, database, analytics, and machine-learning services from data centers located worldwide.
At the time of publishing, Stocks.News holds positions in Amazon, McDonalds, Disney, Snapchat and United Airlines as mentioned in the article.